Legal notice
Website Legal Information
This page explains the website's operating contact information, rules governing the use of website content, responsibility for product information, third-party services, and the basic requirements that users must follow when accessing the website.
By accessing or using this website, you acknowledge and agree to comply with applicable laws and the relevant policies published on the website.
Nothing in this notice excludes, limits, or diminishes any mandatory rights that consumers may have under applicable law.
1. Website Operation and Contact Information
This website is used to provide product information, online shopping, order processing, payment, delivery, after-sales support, and customer inquiries.
For questions regarding the website, products, orders, payments, delivery, returns, or other services, please contact:
Website & Customer Support
Email: noorhabibah676@gmail.com
To help us process order-related inquiries, please include your order number and relevant details in your email.
2. Nature of Website Information
We make reasonable efforts to maintain the accuracy and timeliness of information on the website, including product descriptions, images, specifications, features, inventory, prices, and delivery information.
However, website content may reasonably differ or be subject to delays in updating due to the following factors:
-
Changes in product or packaging batches;
-
Adjustments to inventory or supply availability;
-
Updates to technical specifications or page content;
-
Differences in screen display across devices;
-
Differences in photography lighting and display environments;
-
System synchronization or technical errors.
Product images are primarily provided to help consumers understand the products. Unless expressly stated on the relevant product page, colors and details shown in images may differ slightly from the actual product.
The latest information published on the relevant product page shall govern the specific product specifications, included items, and features.
3. Handling of Obvious Errors
If the website contains obvious errors in pricing, inventory, descriptions, or technical information, we reserve the right to correct such errors promptly to the extent permitted by law.
If such an error affects an order already submitted by a consumer, we will take appropriate measures based on the order status and applicable law, which may include:
-
Contacting the consumer to explain the situation;
-
Requesting confirmation as to whether the consumer wishes to proceed with the order;
-
Correcting order information;
-
Cancelling an order that cannot be fulfilled;
-
Refunding any corresponding amount already collected.
This section does not affect any rights consumers may have under applicable law due to incorrect information or goods that do not conform to the contract.
4. Product Availability and Order Processing
Displaying a product on the website does not mean that the product will always be in stock or constitute a guarantee of continuous availability.
After an order is submitted, we may need to verify:
-
Inventory availability;
-
Payment results;
-
Delivery address;
-
Whether the product can be delivered to the destination;
-
Whether the order contains any obvious errors;
-
Whether there are reasonable security or fraud-related concerns.
If an order cannot be completed due to lack of stock, payment failure, delivery restrictions, incorrect information, legal requirements, or other reasonable reasons, we will handle the matter in accordance with applicable law and the relevant website policies.
5. Intellectual Property in Website Content
Unless otherwise stated, the following content on this website may belong to the website operator, suppliers, or other authorized rights holders:
-
Text and product descriptions;
-
Images, photographs, and videos;
-
Graphics and page designs;
-
Trademarks and logos;
-
Website layouts and page structures;
-
Software, programs, and code;
-
Databases and other protected content.
Such content may be protected by copyright, trademark, and other intellectual property laws.
Without the prior permission of the relevant rights holder, no individual or organization may, to the extent prohibited by law:
-
Copy, modify, or republish website content;
-
Use website content for commercial purposes;
-
Sell, rent, or license such content to others;
-
Remove copyright, trademark, or other rights notices;
-
Scrape website content in bulk or create databases based on website content;
-
Otherwise infringe the relevant rights.
Normal browsing of the website or purchasing products does not constitute a transfer or license of any intellectual property rights to the user. Fair use and other statutory rights permitted by law remain unaffected.
6. Trademarks and Third-Party Identifiers
Third-party trademarks, product names, service names, or logos appearing on the website may belong to their respective rights holders.
The display of such identifiers is solely for the purpose of identifying products, services, or cooperative functions and does not necessarily indicate sponsorship, endorsement, or any other special relationship between the relevant rights holder and this website.
Relevant trademarks or identifiers may not be used without permission from the applicable rights holder.
7. External Links and Third-Party Services
To facilitate payment, delivery, data analysis, customer service, or other website functions, this website may use third-party platforms or provide links to external websites.
Third-party services may include:
-
Payment processing services;
-
Logistics and delivery services;
-
Website hosting or cloud services;
-
Data analytics tools;
-
Customer support systems;
-
Cybersecurity services;
-
Advertising or social media features.
Third-party services are independently operated by the respective service providers and may be subject to their own terms of service and privacy policies.
We do not control all content, operational status, or data processing practices of third-party websites. Before accessing a third-party page, we recommend reviewing the applicable terms and policies.
8. Lawful Use of the Website
Users must use the website in a lawful and secure manner that does not harm the rights or interests of others.
The following activities are prohibited:
-
Submitting false, fraudulent, or misleading information;
-
Impersonating another person or using another person's account without authorization;
-
Maliciously scraping website content through automated means;
-
Uploading viruses, Trojans, or other harmful programs;
-
Interfering with the operation of the website, servers, or networks;
-
Attempting to access back-end systems, databases, or restricted areas without authorization;
-
Circumventing or compromising website security measures;
-
Infringing another person's privacy, intellectual property, or other lawful rights;
-
Using the website for fraud, money laundering, or other unlawful activities.
For conduct that may harm the website, systems, or other users, we may, to the extent permitted by law, restrict access, suspend relevant accounts, cancel suspicious transactions, or take other necessary measures.
9. Website Availability
We will take reasonable measures to maintain the website and related services, but the internet and third-party technical services may experience interruptions, delays, or errors.
The website may temporarily become unavailable due to:
-
System maintenance or upgrades;
-
Server or network failures;
-
Software updates or technical errors;
-
Cyberattacks or security incidents;
-
Interruptions to third-party services;
-
Other circumstances beyond our reasonable control.
We will make reasonable efforts to resolve issues and restore services, but we cannot guarantee that the website will always be uninterrupted, completely error-free, or compatible with all devices.
10. Events Beyond Reasonable Control
Certain events may affect website operation, order processing, or delivery, including but not limited to:
-
Natural disasters or extreme weather;
-
Fires, floods, or earthquakes;
-
War, civil unrest, or major public emergencies;
-
Government measures or changes in law;
-
Transportation or logistics network disruptions;
-
Large-scale network or communication failures;
-
Suspension of critical third-party services;
-
Other events that cannot reasonably be foreseen or controlled.
In the event of such circumstances, we will take reasonable and practicable measures to minimize their impact.
This section does not exclude any liability that cannot legally be excluded, nor does it affect consumers' mandatory statutory rights.
11. Liability Disclaimer
To the extent permitted by applicable law, we are not liable beyond the extent required by law for temporary interruptions or delays to the website caused by the user's device, network environment, third-party services, or events beyond our reasonable control.
Nothing in this notice excludes or limits:
-
Liability arising from fraud or intentional misconduct;
-
Liability for personal injury that cannot legally be excluded;
-
Consumers' statutory quality guarantees;
-
Legally protected rights of withdrawal, refunds, and data protection;
-
Any other liability that cannot legally be excluded or limited.
12. Consumer Rights
Consumers' statutory rights relating to product quality guarantees, contractual remedies, withdrawal, returns, refunds, data protection, and other mandatory rights are not limited by this notice.
If any provision of this notice conflicts with mandatory applicable law, the relevant legal requirements shall prevail.
13. Other Applicable Policies
This legal information should be read together with the following website policies:
-
“Terms of Service”;
-
“Privacy Policy”;
-
“Shipping Policy”;
-
“Return and Refund Policy”;
-
“Warranty Policy” (if applicable);
-
“Cookie Policy” (if applicable).
Each policy separately governs matters relating to website use, transactions, data processing, delivery, and after-sales services.
14. Updates to This Notice
We may update this notice due to legal requirements, changes to website functionality, business operations, or service content.
Updated versions will be published on the website and marked with the latest date. Unless otherwise required by law, the new version will apply to website access and use after it takes effect.
If a change may materially affect consumers' important rights, we will provide appropriate notice to the extent required by applicable law.
15. Contact Information
If you have any questions about this legal information, website content, intellectual property, orders, or customer service, please contact:
Legal & Customer Support
Email: noorhabibah676@gmail.com
Please briefly describe the subject of your inquiry in your email. If your question concerns an order, please also provide the order number so that we can verify the matter and respond more quickly.